Privacy Policy for Enjoy App by Grep Advisory Pte Ltd

Last Updated: 2024-11-04

Grep Advisory Pte Ltd (“we,” “us,” or “our”) operates the Enjoy App, a language-learning platform. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our users (“you” or “your”). By accessing or using the Enjoy App, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect

The Enjoy App collects and processes certain information from and about you when you use our services. Most of the data collected for language-learning services is managed by third-party API providers, as detailed below.

1.1 Information Provided by You

• Account Information: When you register for an account, we may collect information such as your name, email address, and other contact details.
• Language Preferences: Information about your language preferences, goals, and learning progress may be stored to personalize your experience.

1.2 Information Collected by Third-Party API Providers

• Speech and Pronunciation Data: As part of the Enjoy App’s language-learning features, speech recognition, and pronunciation analysis, we may use third-party APIs, such as Microsoft Azure’s Speech-to-Text (STT) service. These third parties may collect and process audio data, phonetic analysis data, and other speech-related information.
• Usage Data: Third-party providers may collect technical data such as IP addresses, device type, operating system, and app usage information to facilitate service provision.

Please refer to the privacy policies of our third-party providers for details on how they handle, store, and secure data collected on their behalf. By using the Enjoy App, you agree to the data collection practices of our third-party providers.

1.3 Automatically Collected Information

• Cookies and Tracking Technologies: We may use cookies and similar technologies to understand how you use the Enjoy App, improve performance, and personalize your experience.
• Device Information: Information about the device you use to access the Enjoy App, including IP address, browser type, and operating system, may be collected for technical optimization.

2. How We Use Your Information

We use the information collected to:

• Provide and improve the language-learning services of the Enjoy App.
• Personalize and enhance your learning experience, including delivering customized content based on your progress.
• Communicate with you regarding your account, app updates, and support inquiries.
• Monitor and analyze usage trends to improve the Enjoy App and our services.
• Protect the security and integrity of the Enjoy App.

3. Sharing of Information

We may share your information in the following situations:

3.1 With Third-Party API Providers

To facilitate language-learning features, we may share necessary information with third-party API providers, such as Microsoft Azure’s STT service, to process speech data, generate pronunciation feedback, and deliver language insights.

3.2 With Service Providers

We may share information with third-party service providers that assist in providing, analyzing, and improving the Enjoy App. These service providers are contractually bound to protect your data and only process it as directed by us.

3.3 Legal and Regulatory Requirements

We may disclose your information if required by law or to comply with legal processes, government requests, or investigations.

3.4 Business Transfers

If Grep Advisory Pte Ltd undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. You will be notified of any such transfer and any applicable changes to this Privacy Policy.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. User-generated data such as learning progress and account information may be retained for the duration of your account. Data collected by third-party providers will be stored and retained in accordance with their respective policies.

5. Security of Information

We prioritize the security of your data and implement appropriate technical and organizational measures to protect it. However, no transmission or storage system is entirely secure, and we cannot guarantee absolute security. We encourage you to protect your account credentials and notify us of any unauthorized access or suspicious activity.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: You may request access to the information we hold about you.
• Correction: You may request corrections to your personal data if it is inaccurate or incomplete.
• Deletion: You may request the deletion of your data in certain situations.
• Objection: You may object to certain data processing activities.
• Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at the email address provided below. We will respond to your request in accordance with applicable data protection laws.

7. Third-Party Links and Content

The Enjoy App may contain links to third-party websites or services. This Privacy Policy does not apply to these third-party services, and we encourage you to review their respective privacy policies before engaging with them.

8. Children’s Privacy

The Enjoy App is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data being collected, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. We will notify you of significant changes, and your continued use of the Enjoy App constitutes acceptance of the revised policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us at:

Grep Advisory Pte Ltd info@grep24.com

By using the Enjoy App, you acknowledge that you have read, understood, and agree to this Privacy Policy.